Shipping Policy

Delivery Times

All orders are prepared and dispatched within 1 to 2 business days by our logistics team, excluding weekends and public holidays.

The estimated transit time is 4 to 5 business days after dispatch.

The total estimated delivery time is 5 to 7 business days from order confirmation.

Reformer Living delivers to the United Kingdom only.

The order preparation cut-off time is Monday to Friday at 3:00 pm Paris time, excluding public holidays.

For each order placed on reformerliving.com, the customer receives an order confirmation email. Once the order has been dispatched, the customer receives a shipping confirmation email including the tracking number.

The choice of carrier may vary depending on the weight of the order, the number of items, product availability and the total order value.

Shipping Cost

The UK shipping cost is £0.00 for orders placed on reformerliving.com and delivered within the United Kingdom, regardless of the order amount.

Delivery is tracked, and the tracking number allows the customer to follow the shipment easily after dispatch.

Tracking Information

If the customer has not received tracking information within 3 business days after order confirmation, they may contact Reformer Living by email at contact@reformerliving.com.

Delivery Address

The customer is responsible for providing a complete and accurate delivery address when placing the order.

Reformer Living is not responsible for delivery delays or failed delivery caused by incorrect, incomplete or outdated delivery information provided by the customer.