This website is operated by RIFAI Samy EI, trading as Reformer Living. Throughout the website, the terms “we”, “us” and “our” refer to RIFAI Samy EI, trading as Reformer Living.
Reformer Living provides this website, including all information, tools and services available from reformerliving.com, to the user, subject to the user’s acceptance of these Terms of Use, the Terms and Conditions of Sale, and all policies and notices published on the website.
By visiting reformerliving.com or purchasing a product from Reformer Living, the user agrees to be bound by these Terms of Use and by the policies referenced on the website.
These Terms of Use apply to all users of reformerliving.com, including visitors, customers, merchants, contributors of content and any other users of the website.
The user must read these Terms of Use carefully before accessing or using reformerliving.com. If the user does not agree to these Terms of Use, the user must not access the website or use the services offered through it.
Any new features or tools added to reformerliving.com will also be subject to these Terms of Use. Reformer Living reserves the right to update, change or replace any part of these Terms of Use by publishing updates on reformerliving.com. Continued use of the website after publication of changes constitutes acceptance of those changes.
Reformerliving.com is hosted by Shopify Inc., which provides the e-commerce platform that allows Reformer Living to sell products and services online.
Reformer Living delivers to the United Kingdom only.
Orders are processed within 1 to 2 business days after order confirmation. The estimated transit time is 4 to 5 business days. The estimated total delivery time is therefore 5 to 7 business days from order confirmation.
A tracking number is sent to the customer when the order is dispatched. If the customer has not received tracking information within 3 business days after order confirmation, the customer may contact Reformer Living by email at contact@reformerliving.com.
By accepting these Terms of Use, the user confirms that they are at least 18 years old or that they are using the website under the supervision and consent of a parent or legal guardian.
The user must not use Reformer Living products for any illegal or unauthorised purpose. The user must not, in using the website or services, violate any applicable law, including intellectual property laws.
The user must not transmit viruses, worms, malware or any destructive code.
Any breach of these Terms of Use may result in immediate termination of access to the website or services.
Reformer Living reserves the right to refuse service to any person where permitted by law, including in cases of fraud, abuse, misuse of the website, violation of these Terms of Use or violation of applicable law.
The user understands that their content, excluding payment card information, may be transferred unencrypted and may involve transmissions over different networks or technical changes required to adapt to network or device requirements. Payment card information is encrypted during transmission in accordance with applicable payment security standards.
The user agrees not to reproduce, duplicate, copy, sell, resell or exploit any part of the website, service, access to the service or contact on the website without prior written permission from RIFAI Samy EI.
The headings used in these Terms of Use are included for convenience only and do not limit or affect the interpretation of these Terms.
Reformer Living makes reasonable efforts to ensure that information available on reformerliving.com is accurate, complete and up to date.
However, information on the website may occasionally contain errors, omissions or outdated elements. The content is provided for general information and product presentation purposes.
Reformer Living reserves the right to modify the content of the website at any time, without being under an obligation to update all information immediately, except where required by law.
Product prices may be changed without prior notice before an order is confirmed.
Reformer Living reserves the right to modify or discontinue the website, services, products or any part of the website at any time, where permitted by law.
Reformer Living is not liable to the user or to any third party for any modification, price change, suspension or discontinuation of the website or services, except where liability cannot legally be excluded.
Products sold on reformerliving.com include Pilates reformers, Pilates reformers with tower, classic Pilates reformers, foldable Pilates reformers, oak Pilates reformers, solid wood Pilates reformers, aluminium Pilates reformers, steel alloy Pilates reformers, Pilates cadillacs and Pilates accessories.
Some products or services may be available exclusively online through reformerliving.com. Products may be available in limited quantities and may be returned or exchanged only in accordance with the Refund Policy and the Terms and Conditions of Sale.
Reformer Living makes reasonable efforts to display product colours and images accurately. Product photographs are provided for illustration purposes. Minor variations in colour, finish or appearance may occur depending on screen settings, manufacturing batches or natural material variations.
Reformer Living reserves the right to limit sales of products or services where permitted by law, including in cases of suspected resale, fraud, abnormal quantities or breach of these Terms of Use.
Product descriptions and prices may be changed at any time before an order is confirmed. Reformer Living reserves the right to stop offering a product at any time.
Reformer Living reserves the right to refuse any order placed on reformerliving.com where permitted by law, including in cases of suspected fraud, payment issues, incorrect customer information, abnormal order quantities or breach of these Terms of Use.
Reformer Living may limit or cancel quantities purchased per person, per household or per order. These restrictions may apply to orders placed using the same customer account, payment method, billing address or delivery address.
If Reformer Living modifies or cancels an order, Reformer Living may contact the customer using the email address, billing address or phone number provided when the order was placed.
The customer agrees to provide current, complete and accurate purchase, billing, delivery and account information for all orders placed on reformerliving.com.
The customer agrees to update account and contact information promptly so that Reformer Living can complete transactions and contact the customer where necessary.
For more details about returns and refunds, customers must refer to the Refund Policy available on reformerliving.com.
Reformer Living may provide access to third-party tools that Reformer Living does not monitor, control or manage.
The user acknowledges that access to such tools is provided “as is” and “as available”, without warranties, representations or conditions of any kind, except where required by law.
Use of optional third-party tools is at the user’s own risk and discretion. The user should read the terms and privacy policies of the relevant third-party providers before using those tools.
New services, features, tools or resources added to reformerliving.com will also be subject to these Terms of Use.
Certain content, products or services available through reformerliving.com may include materials from third parties.
Third-party links on reformerliving.com may direct the user to websites that are not affiliated with Reformer Living.
Reformer Living is not responsible for examining or evaluating the content, accuracy, policies, products or services of third-party websites.
Reformer Living is not responsible for harm or damage related to the purchase or use of goods, services, resources, content or transactions made through third-party websites.
Complaints, claims, concerns or questions regarding third-party products or services must be directed to the relevant third party.
If the user sends comments, suggestions, ideas, proposals, plans or other materials to Reformer Living, whether online, by email, by post or otherwise, the user agrees that Reformer Living may use, edit, copy, publish, distribute, translate and otherwise use such submissions without restriction, unless otherwise agreed in writing.
Reformer Living is not required to maintain comments in confidence, pay compensation for comments or respond to comments.
Reformer Living may monitor, edit or remove content that it considers unlawful, offensive, threatening, abusive, defamatory, obscene, misleading, harmful, infringing or otherwise objectionable.
The user agrees that comments submitted to Reformer Living must not violate the rights of third parties, including copyright, trademark, privacy, personality or other personal or proprietary rights.
The user must not submit unlawful, abusive, defamatory, offensive, obscene or malicious content, nor any virus or malware that could affect the operation of the website or related services.
The user must not use a false email address, impersonate another person or mislead Reformer Living or third parties as to the origin of any comment.
The user is responsible for the accuracy and legality of comments submitted by the user.
The submission of personal information through reformerliving.com is governed by the Privacy Policy available on reformerliving.com.
Information on reformerliving.com may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, delivery information, delivery times or product availability.
Reformer Living reserves the right to correct errors, inaccuracies or omissions, and to change or update information or cancel orders where information on the website is inaccurate, including after an order has been submitted, where permitted by law.
Reformer Living is not required to update, amend or clarify information on the website except where required by law.
In addition to other prohibitions set out in these Terms of Use, the user must not use the website or its content:
Reformer Living reserves the right to terminate access to the website or services for any prohibited use.
Reformer Living does not guarantee that use of the website will be uninterrupted, timely, secure or error-free.
Reformer Living does not guarantee that results obtained from use of the website will always be accurate or reliable.
The website and services are provided “as is” and “as available”, except where expressly stated otherwise or where warranties cannot legally be excluded.
Nothing in these Terms of Use excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or mandatory consumer rights.
To the maximum extent permitted by law, RIFAI Samy EI, trading as Reformer Living, and its service providers, suppliers, contractors and partners are not liable for indirect, incidental, punitive, special or consequential damages, including loss of profits, revenue, savings, data or business opportunity, resulting from use of the website or services.
The user agrees to indemnify and hold harmless RIFAI Samy EI, trading as Reformer Living, and its service providers, suppliers, contractors and partners from any claim or demand made by a third party arising from the user’s breach of these Terms of Use, violation of applicable law or violation of third-party rights.
If any provision of these Terms of Use is found to be unlawful, void or unenforceable, that provision will be enforceable to the fullest extent permitted by law.
The unenforceable part will be considered severed from these Terms of Use and will not affect the validity and enforceability of the remaining provisions.
The obligations and liabilities of the parties incurred before termination will survive termination where necessary.
The user may stop using the website at any time.
Reformer Living may terminate or restrict access to the website or services at any time if the user breaches these Terms of Use or if Reformer Living suspects misuse, fraud, unlawful conduct or security risk.
The user remains responsible for any amounts due up to the date of termination.
Failure by Reformer Living to exercise or enforce any right or provision of these Terms of Use does not constitute a waiver of that right or provision.
These Terms of Use, together with the Terms and Conditions of Sale, Privacy Policy, Refund Policy and other policies published on reformerliving.com, constitute the agreement between the user and Reformer Living regarding use of the website and services.
Any ambiguity in the interpretation of these Terms of Use must not be interpreted against the party that drafted them.
These Terms of Use and any separate agreement through which Reformer Living provides services are governed by French law, without depriving customers located in the United Kingdom of any mandatory consumer protections applicable under their local law.
The most recent version of these Terms of Use is available on this page.
Reformer Living reserves the right to update, modify or replace any part of these Terms of Use by publishing updates and changes on reformerliving.com.
The user is responsible for checking the website periodically for changes. Continued use of or access to reformerliving.com after changes are published constitutes acceptance of those changes.
Company: RIFAI Samy EI, trading as Reformer Living
Website: reformerliving.com
Address: 60 Rue François 1er, 75008 Paris, France
SIRET: 990 761 884 00024
VAT: not applicable, Article 293B of the French General Tax Code
Email: contact@reformerliving.com
Phone: +33 6 68 59 80 40
Hosting provider: Shopify Inc.
Hosting provider address: 151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada
Hosting provider phone: 1-888-746-7439
Information about the collection and processing of personal data is provided in the Privacy Policy available on reformerliving.com.
Reformerliving.com is operated in accordance with French law, without depriving customers located in the United Kingdom of any mandatory consumer protections applicable under their local law.